Working on a project that needs more than a standard set up? We’ll develop a custom IVR solution designed to achieve whatever result you desire.
At IVR Tech, we understand that your business is unique and so are its requirements when it comes to managing customer relationships. In order to provide your customers with a superior experience, you may need an IVR solution that’s customized especially for your business.
Key Benefits of IVR:
Our expert IVR development team can build a solution from scratch to meets your exact needs. We’ll manage every aspect of your custom IVR – from the IVR development, to the call scripting, to the IVR recording. We even provide custom reporting so you can track every part of every phone call.
Our custom IVR development solution promises a notable reduction in your overall cost of customer support without making you compromise on the proficiency of customer relationship management.
Key Benefits of Custom IVR Development
- Capture contact information to build your database
- Call routing to live agents for issues needing immediate assistance
- Choice of in-house voice talents to meet your campaign’s exact needs
- Studio quality IVR recording for high quality message creation
- Transcription services available to keep your business operations moving
- Maintained in the cloud for high up time and quick and easy deployment
- Integrate with your data sources and the web for personalized interactions
- Live within days of signing up so you can experience immediate results
- HIPAA & PCI compliant for guaranteed security for you and your clients