Migrate your business’ phone system to the cloud so you can collaborate and communicate from anywhere
Cloud PBX (or hosted PBX) is simply a phone service that is provided through the Internet as opposed to the phone. Compared to traditional PBX, cloud PBX service is less costly due to use of Voice over Internet Protocol or VoIP technology. Cloud technology also greatly improves upon the on-site PBX technology. More and more businesses are seeing the advantage of switching over to cloud PBX systems.
Our cloud based PBX phone system goes beyond traditional IP PBX because it optimizes your business’ operations by accurately routing your phone calls without storing the physical unit in your office and having to operate it by hand.
Call Center Solutions
Virtual Contact Center
All the Benefits of a Premise-Based Contact Center, Without the Costs, Delays or Headaches.
No additional software needed so there’s no major investment
No technical expertise needed on your end because we’ll handle it all
Scalable solutions allow you to add services when you need them and remove them when you don’t
Ideal Communication Platform
Cloud based PBX also allows your employees to access your phone system from anywhere, as long as they have an Internet connection.
If your company requires intelligent call routing, mobility, contact center capabilities, and business process integration, PBX can prove to be an ideal communication platform.
Major Benefits of Cloud Based PBX
Instant activation & updates so you can get going right away
Seamless connectivity so you don’t miss a single call
Significantly lower costs for installation & upkeep for optimal ROI
User-friendly interface & online account so you can focus on your business
Connect multiple offices, onsite staff and remote employees from a single phone system to optimize your business’ operations
Our cloud based system eliminates any geographic limitations
Some Cloud PBX Features
- Business Hour Rules
- Call Block
- Caller ID
- Call Monitoring
- Company Phone Directory
- Find-Me / Follow-Me
- Conference Calling
- Call Forwarding
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We customize our call routing service for your business. It allows for volume spikes, load balancing, call distribution and business continuity challenges. Ensure your campaign goals are met by reallocating calls to the best performing contact centers in real time.