An IVR is more than just self-service by phone. It is an extension of your brand. IVR Technology Group’s interactive voice response and speech recognition platform can be integrated with your data sources and the web to deliver feature-rich but simple to use IVR solutions – driving efficiency, improving business productivity, and enhancing caller satisfaction. And just as important, your custom-developed IVR is hosted in the cloud so there is no technology to manage.

Deliver a personalized call experience with advanced IVR technologies such as text-to-speech, voice print verification, name and address capture, reverse phone lookup and more. Have a full IVR staff a call away that quickly implements your needs or simply consults with you on caller experience design. Our in-house voice talent and transcription staff also provides IVR support that’s hard to replicate with doing it yourself.

Realize immediate ROI with no long-term commitment and no upfront capital investment in technology or human resources needed to get up and running. Plus, go live within hours or days with IVR Technology Group.Improve business productivity while improving service levels by automating replicable business functions using IVR solutions like call triage and routing.

Need some help in developing your IVR? Our team is adept at consulting with every industry on solutions ranging from automated surveys, lead generation, to medical after hours response.

Call us anytime to discuss your IVR needs: 800-438-1709/716-250-2800