Call Track Basic
As marketers, you can use Call Track Basic to assign unique local or toll-free numbers for use in various media (eg. newspaper ad, direct mail piece, infomercial, or the yellow pages). Calls can be quickly and accurately routed to your sales team. Receive instant reports on which media source or ad lead to the measured incoming calls. Armed with this information, you can buy more of what works and cut out spending on advertising that doesn’t.
Call Track Dynamic
Assign multiple phone numbers to various online traffic sources such as pay-per-click ads, keywords, specific landing pages, banner ads, and different domains. Based on the referral source of a visitor, Phone Call Track Dynamic displays a number to be called on your page. Online reporting of this activity supplys you in-depth information on what online marketing efforts pay off with more phone calls.
Real-time call tracking reports online
Gain instant insight into the effectiveness of your marketing efforts. Data can be downloaded to Excel, sent via e-mail or integrated into your CRM system.
Customized call routing
Allows you to gather information about a caller prior to the first voice interaction. Learn who is calling, why they’re calling, how they heard about you and more before a connection is made.
From simple call forwarding to sending callers to an IVR (where it qualifies the lead) before transferring to a live agent, you’re able to simply send your calls wherever they need to go. You can also route calls to a virtual automatic call distributor. Based on a variety of factors, like time of day, queue length, etc., calls will be intelligently shuffled to the appropriate destination.
Integration with Google Analytics
Track all your leads in one place. Custom integration to other web-based or in-house information systems are also available via our API.
Let’s strategize on how to improve the administration of your call tracking software. We have an expert for every industry.