Call Tracking & Analytics

Increase conversion rates, optimize advertising spend and route leads to the right sales person all with IVR’s Call Tracking.

 

Call Track Basic

Call-Track-Basic-Image, IVR Tech Group LLCAssign unique local or toll-free numbers for use in various media (newspaper ad, direct mail piece, infomercial or the yellow pages). Calls can be quickly and accurately routed to your sales team. Receive instant reports on which media source or ad lead to the measured incoming calls. Armed with this information, you can buy more of what works and cut back on what doesn’t.

Call Track Dynamic

Call-Track-Dynamic-Image, IVR Tech Group LLCAssign multiple phone numbers to various online traffic sources such as pay-per-click ads, keywords, specific landing pages, banner ads & different domains. Based on the referral source of a visitor, Phone Call Track Dynamic displays a number to be called on your page. Online reporting of this activity gives you in-depth information on what online marketing efforts are paying off.

 

Key Benefits of Call Tracking

Real-time call tracking reports online

Reporting-Image, IVR Tech GroupGain instant insight into the effectiveness of your marketing efforts. Data can be downloaded to Excel, sent via e-mail or integrated into your CRM system.

Customized call routing

Call Routing Image, IVR Tech GroupAllows you to gather information about a caller prior to the first voice interaction. Learn who is calling, why they’re calling, how they heard about you and more before a connection is made.

Whisper message

Call Playback & Recording, IVR Technology Group LLCPlay a pre-recorded message to the called party when they answer the phone. As the message is played, the calling party will continue to hear ringing. The called party can then decide whether to accept the call or to reject it.

Integration with Google Analytics

Call Tracking & Analytics, IVR Tech GroupTrack all your leads in one place. Custom integration to other web-based or in-house information systems are also available via our API.

Let’s strategize on how to improve the administration of your call tracking software. We have an expert for every industry.

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