IVR Call Tracking Solutions

Gain an understanding of what avenues drive your business with IVR call tracking. By attaching a unique phone number to your advertising, you can quickly and easily track and measure the success of everything you are doing. Whether you’re focused online, offline or on mobile advertising, IVR Tech’s phone call tracking services will guide you to increased conversion rates, optimized advertising spend and routing new leads to the best place.

Key Benefits of IVR Call Tracking Services

Comprehensive Tracking Reports

Reporting-Image, IVR Tech GroupWe’ll provide you with tracking reports that will help you gain insight into the effectiveness of each of your marketing efforts. Your data can be downloaded to Excel, sent via e-mail or integrated into your CRM system. They’re updated in real time, so you can instantly know what’s working and what’s not.

Customized call routing

Call Routing Image, IVR Tech GroupOur phone call tracking software automates the call routing process so you can send callers to the person best suited to assist them. By making use of our phone call tracking, you’ll be able to gather information about a caller prior to the first voice interaction. Learn who is calling, why they’re calling, how they heard about you and more.

Whisper message

Call Playback & Recording, IVR Technology Group LLCThis call tracking system will help you know how your caller found you and learn what keywords (if any) were used in their search. A whisper messages is a short message that will give you the preliminary information you need to be prepared for the call. You caller will just hear ringing while you’re gaining a competitive edge that will help your team close more business.

Integration with Google Analytics

Call Tracking & Analytics, IVR Tech GroupMake it easier to manage your business leads by storing them all in one place. Our IVR call tracking solution can be integrated with Google Analytics. Custom integration to other web-based or in-house information systems are also available via our API.

IVR Tech’s Expert Solution

Call Track Basic

IVR Tech’s introductory IVR call tracking solution, perfect for any company just getting its feet wet with IVR call tracking. We’ll work with you to get every aspect of the phone call tracking software up and running.
• Custom call routing
• Whisper messages
• Integration into your analytics software
• Instant reporting
• On going training options
• 24/7 support

Call Track Dynamic

A more advanced solution for when your company is ready to take its IVR call tracking to the next level. Based on the referral source of a visitor, Call Track Dynamic displays a number to be called on your page.
• Custom call routing
• Whisper messages
• Integration into your analytics software
• Instant reporting
• Assign multiple phone numbers to lead gen sources
• Direct leads to a specific number based on how they found you
• On going training options
• 24/7 support

Call us today!

Ready to learn more about where your leads are coming from? Call us today. We’ll strategize about which of our IVR Call Tracking Services and Solutions will best meet your needs. Call us now: 800-438-1709 or 716-250-2800. E-mail us now: sales@ivrtechnology.com. Fill out our contact form here.
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