What We do
IVR Tech builds highly secure voice and text-based applications that are simply better. We place an emphasis on compliance, meaning our IVR software, hosted contact centers and healthcare communication solutions come with a security guarantee that helps your business achieve and maintain compliance. We offer a platinum grade security environment, a flexible range of services — from self service to white glove account handling — and deep subject matter expertise. We’re not just technologists, we’re business-minded subject matter experts, too.
Secure Communications for Compliance Driven Industries
HIPPA, SOX, FISMA and PCI compliance are complicated, confusing, ongoing processes. Achieving compliance shouldn’t compromise your productivity or effectiveness. IVR Tech will guide you so you meet the highest, national standards of security and compliance.
Hosted Contact Center
Provide better customer support, improve your customers’ experiences and earn repeat business with a hosted contact center. Our comprehensive reporting tools allow you to examine every aspect of your call center – from average call time to individual agent productivity, to overall activity – we’ll help you transform your average call center into a powerful tool to boost your business.
Anyone can write IVR or text applications. IVR Tech offers an unmatched expertise. We’ve built over 2,500 solutions for clients in a range of industries. This experience yields impactful user experiences and efficient processes that will wow the end user. Data security and compliance are our core. We’ve placed a singular focus on compliance-driven markets, meaning we have a complete understanding of how to create highly secure applications without sacrificing performance. We deliver a single user experience that works every time.
Our team of interactive voice response system experts will work hand-in-hand with you to determine the best interactive voice response system, hosted contact center set up or other custom solution for you. We’ll look into the core communication requisites of your business and recommend customized IVR services to optimize efficiency, enhance customer satisfaction and increase your bottom line.
Nothing is more important than our clients’ satisfaction. We stand behind our IVR platform and our text based applications. We know they will work for you. We’ll do everything we can to guarantee that our solutions exceed your expectations. Our team of experienced support professionals will be available any time of the day or night to help you with any problems or concerns you may have.
Customer communication should be a core focus of your business. Thriving in today’s increasingly competitive and global market requires you to take full advantage of the communication optimization technologies available to you. IVR Tech will equip your business with powerful cloud-based or premise-based solutions that promise to enhance your efficiency while reducing your overall operating cost.