Increased Bottom Line

We collaborate with you to customize IVR services that optimize efficiency, enhance customer satisfaction and increase your bottom line.

Reduced Costs

We offer you powerful cloud-based or premise-based solutions that will enhance your efficiency while reducing your overall operating cost.

Comprehensive Support 24/7

We offer professional support will be available any time of the day or night to help you with any problems or concerns you may have.

Calls Handled

Applications Built

Businesses we've Helped

Featured Product - iPay

Engage your customers to pay by phone or text, securely and conveniently with iPay


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Recent News from IVR Technology Group

10 Reasons Why Customers Hate Your IVR

Does your company think IVRs are a waste of time and money or just frustrating ? This likely comes from your own personal experience with them and the fear that your customers will like them as much as your do.  When used properly, an Interactive Voice Response (IVR)... read more

Here’s Why We Love IVR Payments

How does a company decide whether or not implementing an IVR payment solution is justifiable? One answer that can help be the deciding factor is customer loyalty. Being able to get new customers is good, but keeping them is much more valuable. Maintaining customer... read more

IVR Payment Processing Increases UX

Customers want to be able to pay for goods and services right away and on their terms. By providing flexibility, IVR Payment processing automates your billing process and accepts immediate payments over the phone at any time of day, across any industry. When payments... read more
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