10 Tips for a Stellar IVR: From A Callers Prospective

10 Tips for a Stellar IVR: From A Callers Prospective

So, you have an IVR solution, but you don’t know if it’s a good one. I can help you with that, as can anyone who picks up the phone and calls your business. The other day I called a customer service line for a pretty well-known company in my area. The...