How To Implement A Texting Solution In Your Restaurant

How To Implement A Texting Solution In Your Restaurant

Ninety-one percent of Americans own a cell phone & 72 percent of those devices are smartphones. More people use their phones to send or receive text messages than any other function. Texting is so prevalent that they have an Open Rate of 98%, and are normally...
How To Create The Ultimate Customer Survey

How To Create The Ultimate Customer Survey

One way that a company can improve itself is to give customers the opportunity to let their voices be heard. Yet, just building a survey isn’t enough. In order to conduct research successfully, it’s important to convince your customers to take it. Target loyal...
How To Determine If Your Customers Are Happy

How To Determine If Your Customers Are Happy

Call analytics are a powerful tool that can help shape how your advertising revenue is spent and who it targets and improve your customer service. While analytics show trends, they are only part of the story. Analytics show how many people were curious about your...