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How To Market Your Small Business Online

How To Market Your Small Business Online

If you are a local business owner, you are probably registered with the local business bureau and have built a website for your small business. But what is the next step? Having a website and hoping that customers will find you "organically" is no longer enough. You...

How To Use Real-Time Analytics To Track Down Your Leads

How To Use Real-Time Analytics To Track Down Your Leads

Ready to take customer experience to a new level? Real-time analytics allows leadership and decision makers to keep a pulse on anything and everything in their business when it comes to data. Utilizing real-time analytics is key for businesses who want to tap into...

How Is Call Tracking Valuable To Facebook Advertisers?

How Is Call Tracking Valuable To Facebook Advertisers?

Most businesses measure success based on digital analytics. Analytics can encompass organic visits, page views and obviously, goal conversions. Often times businesses utilize call tracking numbers. Call tracking is a measure of phone calls associated with...

Can Your Business Benefit From Voice Broadcasting?

Can Your Business Benefit From Voice Broadcasting?

What is Voice Broadcasting? Voice broadcasting is a mass communication technique that started in the 1990’s. It's purpose is to broadcast telephone messages to hundreds or thousands of call recipients at once. This technology has both commercial and community...

How To Accelerate Accounts Receivable In a Utility Company

How To Accelerate Accounts Receivable In a Utility Company

The other day, I forgot to take care of the electric bill on the due date. I came home from work and saw the statement on the kitchen table so I would be sure not to forget it. Fortunately, the company that handles my electricity must have been feeling a rare moment...

10 Simple Ways IVR Systems Are Used In The Insurance Industry

10 Simple Ways IVR Systems Are Used In The Insurance Industry

According to a recent report from CCC Information Services, communications technology is the driving force of change for the insurance industry. If you're customer is wondering how they can get a new policy, or how a repair can be completed faster, an IVR Systems...

How To Handle Inbound Calls In A Financial Institution

How To Handle Inbound Calls In A Financial Institution

IVR Software enables callers to get information about their account at any time, contact customer service, or even make a payment. Because customers will come calling, this is usually a staple for the phone line of most businesses.  Yet, is it worth the investment for...

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