Why is a HCC important to my business?

Second to the quality of the staff servicing your calls, your ability to effectively manage your customers’ experiences is the most critical component in determining success or failure.

Is it a HCC cost effective?

Our systems are incredibly cost effective & can be scaled to meet your businesses’ exact needs. It’s more than telephony equipment, it’s an investment into your customer experience. Improved interactions coupled with comprehensive reporting create unparalleled...

Why Do I Need a Hosted Contact Center?

Hosting your contact center in the cloud saves you money. You’ll experience reduced hardware costs & eliminate the need for long-term equipment lease. You’ll only pay for what you use, so you can add or remove staff as necessary. Updates are automatic and,...

How long does it take to get a HCC going?

Give us a week, and we’ll have you up and running. It takes about 3 days for initial set up and training and a few more for you to get comfortable with the system. We’ll be available 24/7 for ongoing training and support as long as you’re our customer. Our success is...
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