Custom IVR

Customize your caller’s experience with an IVR solution they will love.

In order to provide your customers with a superior experience, you may need an IVR solution that is customized especially for your business.

Creating Delightful Interactions Using Blended IVR

We will manage every aspect of your custom IVR build from the IVR to the call scripting, to the IVR recording. We even provide custom reporting so you can track every part of every phone call. Your solution will be live within days of signing up so you can experience immediate results


Integration Options

Sync our solution with your CRM system to make your interactions personalized and meaningful.

Click To Call

Sometimes issues can’t be handled by an automated system and a live agent is necessary.

Personalized Message

Create and deliver custom messages that resonate with your customers

Ease of Use

Intuitive web-based interface with expert technical support available 24/7/365.

Simple Interface

Quickly design menus, manage call flows and change prompts with our intuitive system.


Track every aspect of your incoming calls to identify trends, problem areas or peak call times.


Opt-Out List

Ensure you’re not contacting anyone who doesn’t want to hear from you.

Upload & Store Leads

Make future communication easy by maintaining a database of your current and potential customers

Quick Deployment

Maintained in the cloud for high up time and quick and easy deployment


Transcription Services

Our multi-point review methods allow us to double check data transcriptions to ensure accuracy.


You’ll have the freedom to increase or decrease your efforts as you deem necessary

HIPAA Compliant & PCI Certified

Guaranteed security your clients, reduced liability for you.


Appointment Reminders


Emergency Notification

Closing Announcements

Payment Reminders

Make Payments

Account Balance Lookup


Account Activation

Fundraising Requests


Check Order Status

Product Registration

Shipping Notifications

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Read the IVR Technology Group February 2018 Newsletter to see what you missed.

Create A Memorable Customer Interaction