Everything You Need To Know About AWS

Everything You Need To Know About AWS

Why are more businesses trusting their data to be stored on cloud providers? When it comes to client data, security should be of the utmost importance. Is a provider like AWS truly worth the investment? What is Amazon Web Service? Amazon Web Service (AWS) is secure...
How To Setup a Contact Center for Success

How To Setup a Contact Center for Success

Contact centers play a significant role in customer satisfaction and experience. A lousy interaction leads to a drop off of customers your business is likely to have in the future. How can your business help to improve its contact center? To measure success and...
Do You Need A Contact Center?

Do You Need A Contact Center?

As you might imagine, the experience your customers have with your business is important to them. However, only 26% of companies have a plan in place to improve their customers’ experience, even if it was a negative experience. (Source: Econsultancy) This overwhelming...
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