IVR TECHNOLOGY GROUP consults and develops custom interactive voice response, web, and mobile applications for clients ranging from Fortune 500 companies to small businesses. The company got its start automating voice interaction between two parties using our systems, our programming, our telephone lines and our management support process. Recently, due to the convergence in data communication and phone communication, we increasingly develop business solutions utilizing both the web and phone platforms.
We deliver our solutions on a hosted model. All applications we develop also run out of our carrier-grade datacenters. This means a client does not have the capital expenditure or the maintenance headaches of an on-premise solution. A hosted model, furthermore, allows us to deliver solutions faster, make changes faster, and provide a level of support not easily replicable in an in-house model.
Our company’s strength lies in its staff. Our committed team has collectively brought up well over 1,000 applications, servicing every industry sector. We use the unique skills of each of our team members to provide a level of service unmatched in the industry. Our team has worked together to produce award winning applications including the American Telemarketing Association’s TELO, Teleprofessional’s ACCE, Call Center Solutions’ MVP, and Call Center Product of the Year awards.