Outbound IVR Services & Solutions
Deliver information effectively without compromising your customer’s experience.
Outbound IVR will allow you to call hundreds of customers for things like conducting surveys, reminding them of upcoming appointments or past due bills.
IVR Tech’s Expert Solution: Outbound IVR Solutions
Increase your business’ operations and build a loyal customer base by giving your customers exactly what they want. It might sound complicated, but it’s pretty simple with outbound IVR (Interactive Voice Response).
Voice Broadcast or Text Blast
Send interactive calls and SMS messages automatically.
Key Benefits of Outbound IVR
Predictive & auto-dialer options
Make calls faster & weed out bad phone numbers
‘Do not call’ list management
Ensure you’re not contacting anyone who doesn’t want to hear from you
Ease of Use
Intuitive web-based interface with expert technical support available 24/7
Upload & store leads
Make future communication easy by maintaining a database of your current and potential customers
Common uses for Outbound IVR
Health assessment calls
Voice or Text Blast
Send interactive calls
Collect valuable feedback with iSurvey360
Superior IVR, customized for your business
Contact more leads, sell more prospects & make more sales
Outbound IVR in Practical Use
Outbound IVR technology can be used to survey customers about their experience after visiting a store to ask if they were pleased with their product or the service they received.
It can be as simple as “Press 1 if you are satisfied or Press 2 if you are not satisfied”.
Other Outbound IVR services include notifying customers of upcoming appointments, payments overdue, shipment status or fundraising requests. They can also be used by retailers to contact customers to see if they want to reorder products or online pharmacies to see if a customer needs a prescription refilled.