Voice Broadcasting & Text/SMS Blast
Send interactive phone calls and SMS messages automatically with IVR
Keep your customers informed in real-time by using our self-service outbound Text Blast messaging platform. Manage subscriber cell phone numbers, opt-out requests and other campaign specifics such as delivery dates and times. Our platform also helps you stay in compliance with the latest industry standards and regulations. Need to add text messaging to your existing software or want to integrate it within a part of your already established internal automated business process? We also provide APIs and custom integration support to help you.
- Emergency alerts
- Notification calls
- Appointment reminders
- Past-due balance notifications
- Interactive polls & surveys
- Post-appointment assessment calls
- Lead generation
- Event promotion
- Order status updates
Key Benefits of Voice Broadcasting
With our self-service voice broadcast technology, you schedule call windows, determine how quickly to send out calls and pause calling campaigns.
Send out multiple calls simultaneously. Need to send out more calls? Let us know a few weeks in advance and we can reserve additional ports for your use.
- Experienced and knowledgable staff to assist with migration
- Develop a custom call flow based on your business’ unique needs
- Tech support and guidance offered along the way
- Set delivery times and dates
- Run campaigns over multiple days or send them at different times on one day
Upload call data files from a host of applications (Excel, Access) and industry-standard formats (CSV)
- Customizable recording options available
- Simple activation
- Easy to configure
Do more than just deliver a pre-recorded message. Use outbound IVR to create an interactive calling campaign. For instance, call out and run a survey or allow the called person to transfer to the closest agent geographically.
Detect when an answering machine or a person answers the call and deliver a specific message based on the recipient.
View and analyze call activity reports in real time, gather information like the number of calls received, number of people transferred to an agent and the responses from those called.
Multiple attempts are made after a busy signal is received or a call is not picked up.
Voice Broadcasting comes with tools that provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule.
Make outbound calls based on trigger events in your software. Once programmed, calls can be queued and delivered without any human intervention.