Secure IVR Solutions, Voice & Text Applications, IVR Payments

Connecting people to information to improve customer experiences.

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IVR Payment Solutions

Automate your billing process with IVR payments and give your customers the option of securely processing payments over the phone. Payments can be made 24/7 — even if your business is closed. All major credit cards and e-checks are accepted. PayIT is also PCI Compliant.

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Hosted Contact Center

We’ll help you manage inbound calls, outbound calls or a mix of both– all from a single window. Enable your contact center agents to collaborate and access all the data they need, regardless of their physical location. Deliver personalized experiences to your customers.

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Call Tracking Solutions

Use DNI to track phone calls by attaching unique phone tracking numbers to your advertising, measure the success of all your marketing campaigns. Online, offline or mobile advertising; works across multiple platforms with one toll-free number or multiple unique numbers.

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Increased Bottom Line

We collaborate with you to customize IVR services that optimize efficiency, enhance customer satisfaction and increase your bottom line.

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Reduced Costs

We offer you powerful cloud-based or premise-based solutions that will enhance your efficiency while reducing your overall operating cost.

Comprehensive Support 24/7

We offer professional support will be available any time of the day or night to help you with any problems or concerns you may have.

Featured Product: PayIt

Automate your billing process with PayIt and give your customers the option of securely processing payments via phone, text or web. Payments can be made 24/7 — even if your business is closed. All major credit cards and e-checks are accepted. PayIt is also PCI Compliant.

PayIt by Phone, Text or Web

Recent News from IVR Technology Group

How To Handle Inbound Calls In A Financial Institution

How To Handle Inbound Calls In A Financial Institution

IVR Software enables callers to get information about their account at any time, contact customer service, or even make a payment. Because customers will come calling, this is usually a staple for the phone line of most businesses.  Yet, is it worth the investment for...

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How to Increase Feedback in an Automated Phone Survey

How to Increase Feedback in an Automated Phone Survey

Every good business understands the importance of market research. One way to obtain feedback from your customers is to hear what they think about the quality of customer service. Yet, how can an automated phone survey be conducted? For example, a contact center can...

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