Automate your billing process with IVR payments and give your customers the option of securely processing payments over the phone. Payments can be made 24/7 — even if your business is closed. All major credit cards and e-checks are accepted. PayIT is also PCI Compliant.
We’ll help you manage inbound calls, outbound calls or a mix of both– all from a single window. Enable your contact center agents to collaborate and access all the data they need, regardless of their physical location. Deliver personalized experiences to your customers.
Use DNI to track phone calls by attaching unique phone tracking numbers to your advertising, measure the success of all your marketing campaigns. Online, offline or mobile advertising; works across multiple platforms with one toll-free number or multiple unique numbers.
Increased Bottom Line
We collaborate with you to customize IVR services that optimize efficiency, enhance customer satisfaction and increase your bottom line.
We offer you powerful cloud-based or premise-based solutions that will enhance your efficiency while reducing your overall operating cost.
Comprehensive Support 24/7
We offer professional support will be available any time of the day or night to help you with any problems or concerns you may have.
Automate your billing process with PayIt and give your customers the option of securely processing payments via phone, text or web. Payments can be made 24/7 — even if your business is closed. All major credit cards and e-checks are accepted. PayIt is also PCI Compliant.
Recent News from IVR Technology Group
According to a recent report from CCC Information Services, communications technology is the driving force of change for the insurance industry. If you're customer is wondering how they can get a new policy, or how a repair can be completed faster, an IVR Systems...read more
IVR Software enables callers to get information about their account at any time, contact customer service, or even make a payment. Because customers will come calling, this is usually a staple for the phone line of most businesses. Yet, is it worth the investment for...read more
Every good business understands the importance of market research. One way to obtain feedback from your customers is to hear what they think about the quality of customer service. Yet, how can an automated phone survey be conducted? For example, a contact center can...read more
Subscribe and get awesome monthly newsletters
Get our best articles in your inbox every month, introducing you to new trends, industry insights, best practices, and anything else you need to achieve business success.