Call-Tracking-Strategic-Partnerships, contact centerAcquire A Contact Center? Check this out!

One of our clients is looking for us to assist them in finding an opportunity to purchase a contact center with active clients. The following is the summary they provided as a target:

  • U.S. Based, preferably close to El Paso, TX but not absolute necessity
  • Seats: ~ 50 – 100
  • Revenues: ~ $2.5MM – $5MM
  • Would be nice if it had back office and/or fulfillment operations
  • Both B2B and B2C would be great
  • Both IB and OB
  • Verticals are open as we have yet to establish a solid “identity” along those lines – however our core business is in surgical supplies/equipment.

As mentioned, this is a target. They will entertain small/larger opportunities. It is critical that the contact center be US based with established accounts. From a technology front, we are not too concerned, but would prefer a contact center that we could help migrate to a hosted solution. Are you ready to acquire a contact center?

Please feel free to contact Mike.byrne@ivrtechnology.com / ivrtechgroup.com.

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