On April 28th, I had the opportunity to attend the SiteLink User Conference in Las Vegas. What a great show! We were excited to show our support of SiteLink, the global leader in web-based software for managing self-storage operations and Teletracker. IVR Technology Group is the first technology partner to integrate with SiteLink on the Teletracker call tracking feature, a marketing tool which allows operators to gain real-time call intelligence from the POS directly and seamlessly on every call.

It was great to meet with some familiar faces, and many new ones at the show. Listening to operators, from different parts of the country, was quite insightful. Not only did we have an understanding how Sitelink has improved their business, but what features they would like to see to help with their operations. It was an experience that we value and will definitely be incorporating a lot of good user feedback when we create new updates and innovations to our product in the future.

Many operators were delighted to learn what other tools IVR Technology Group has to offer that can improve operation efficiency and increase sales. We are a full business suite, and can offer several key features such as our Teletracker call tracking feature, Custom Hosted Contact Center software, Payment reminder with secure Payment portal, and a robust two-way texting solution to build a friendly customer engagement program.

The SiteLink User Conference provided a tremendous opportunity for us to learn the dynamics of the Self-Storage industry. However, it wasn’t all business. We prepared a few fun “Vegas themed” games that visitors enjoyed. Some of them won BIG and some took home trendy gadgets, but all walked away with a fun and helpful information.

On behalf of IVR Technology, we thank all of you that stopped by our booth and chatted with us. Congratulations to those that won a free trial to our featured products. For those that we haven’t met, please be sure to sign up for our newsletter and stay in touch. Special thanks to the hard-working team at SiteLink and their efforts to bringing an informative and instrumental platform for users and solution providers to engage!

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WeyWey Wong

WeyWey Wong

Wey Wey oversees and manages operations, project development & deployments, strategic planning for all 800 Adept and Adeptel’s operational and marketing needs. She has handled the company’s telecom-related consolidation and audit projects for Fortune 500-sized clients.

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