Delivering Delightful Interactions

People. Information. Connected.
What you should know about HIPAA

What you should know about HIPAA

What is HIPAA? In short, the Health Insurance Portability and Accountability Act, or HIPAA, is a federal law that was enacted to keep health care information private and confidential. The rule focuses on limiting the use and disclosure of personal health information....

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How To Send Outbound Notifications To Your Patients

How To Send Outbound Notifications To Your Patients

Flu season is about to start, and Federal health officials are urging all Americans to get their flu shots as soon as possible. However, the CDC did site concerns that people simply may not take the flu seriously enough. Then they would forget to get their annual...

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How to Prevent the Spread of Misinformation

How to Prevent the Spread of Misinformation

Last night the first of three debates between Hillary Clinton and Donald Trump took place. The morning after, supporters of both sides think their side clearly emerged the victor. A lot of information, or misinformation, was spoken last night and fact checkers worked...

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How To Improve The Quality Of Your Advertisements

How To Improve The Quality Of Your Advertisements

Most companies want to be able to get the most bang for their buck when it comes to advertising. Call tracking is a method that allows this to happen. By finding out how your customers heard about your company, you’ll be able to focus where to invest your advertising...

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How Upgrading Can Make You Turn A Better Profit

How Upgrading Can Make You Turn A Better Profit

The other day a friend of mine got an oil change and posted about it on Facebook. Unfortunately for the business, it looks like it won’t be returning. It wasn’t the service or any problem with his car that will keep him back. He noticed that the computers, the shop...

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How To Improve Your IVR by Listening to Your Customers

How To Improve Your IVR by Listening to Your Customers

The average consumer believes that having more choices would allow them to customize their life. Companies comply with this demand and promise to offer us more choices. More flavors of Mountain Dew, more channels with your cable subscription package, or more...

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How to Deliver The Message That Your Audience Needs

How to Deliver The Message That Your Audience Needs

When it comes to a fast, reliable, and cost-effective way to engage your audience, message blasts are the way to go. Whether you are delivering a voice message or sending out mass texts, you can reach an audience quickly. Yet, It’s no secret, message blasts are...

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Back to School is the Best Time for Text Messaging

Back to School is the Best Time for Text Messaging

Autumn is coming, which is a season that brings a sense of excitement. Football is finally back, pumpkin spice lattes are on the menu, and it’s time to head back to school. This is a prime opportunity for businesses to promote seasonal deals, or for schools to keep...

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How To Improve Your Business With Customer Feedback

How To Improve Your Business With Customer Feedback

You know what they say about opinions, everybody has one. However, the ability to listen to the opinions of others, and shape your viewpoint, can yield success. This is especially true when it comes to business. Letting your customer base know that they have a voice,...

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How To Fine-Tune Your Advertising Campaign

How To Fine-Tune Your Advertising Campaign

For the last 30 years, self-storage has been the fastest growing commercial real estate venture and it forecasted to exceed $30 Billion within two years. With more than 50,000 locations nationwide, demand is high and competition is fierce. That means that if consumers...

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