Blog | News Articles from IVR Technology Group

Learn how to improve your business with IVR Technology Group’s latest blog posts. We’ll Introduce you to the newest trends, industry insights, and best practices to achieve business success. Not sure if an IVR product is right for you? Check out our FAQ’s to see if our solutions match up with your business needs. Have a question? Fill out this form and a representative will contact you within two business days.

Here’s Why We Love IVR Payments

Here’s Why We Love IVR Payments

How does a company decide whether or not implementing an IVR payment solution is justifiable? One answer that can help be the deciding factor is customer loyalty. Being able to get new customers is good, but keeping them is much more valuable. Maintaining customer... read more
How Does Texting Boost ROI?

How Does Texting Boost ROI?

eMarketer is forecasting a 210% growth in the total value of mobile payment transactions in 2016—up to $27.05 billion from $8.71 billion. Which begs the question, will your business invest in a simple mobile payment? It may no longer be a choice. With a simple mobile... read more
Survey Says: Customers Lie

Survey Says: Customers Lie

Is your company looking to do some spring cleaning and looking to make some fresh changes? From time to time, it’s good to get a fresh outlook or perspective. Trying a new idea could be a good idea. However, part of the risk of trying a new endeavor is how your... read more

Sign Up for Our Monthly Newsletter or Subscribe to our Blog of News Articles

Get our best news articles in your inbox every month, introducing you to new trends, industry insights,
best practices, and anything else you need to achieve business success. Ready to talk about your IVR solutions? Fill out this form to have one of our representatives contact you today!

Join Today

Better Communication Leads to Better Health

There has been a dramatic increase in global health care in the last 35 years. The United States spends more on healthcare than any other country. Yet, the US ranks last among peer countries in healthcare outcomes.  A lower life expectancy, lower infant mortality...

How Call Tracking Strengthens A Brand

On June 21, Good Morning America had a segment related to memes. In this segment, they wanted to find out if a photo of LeBron James crying would turn into a viral sensation.  A meme is defined as an idea, behavior, or style that spreads from person to person within a...

The Secret Whisper to Successful Customer Calls

We’ve shown how call tracking can be used to help find out who is calling, how customers found you, and where customers are calling from. It can help companies track phone calls by capturing information. This information is helping, once compiled, as it allows...

Should You Give Out Your Personal Info?

The FBI reports that International business scams are on the rise, and have cost companies billions. We take business security seriously and guarantee the security of our clients’ information

Bye Verizon. Hello Sprint! Famous Spokesman Switches!

During Game 2 of the NBA Finals, the best play wasn’t by the Cleveland Cavaliers or the Golden State Warrior but by Sprint. In a recent press release Sprint boasted that their network is so fast and reliable that it can that even convince some of the most iconic in...

10 IVR Mistakes You’re Making

Does your company think IVRs are a waste of time and money or just frustrating ? This likely comes from your own personal experience with them and the fear that your customers will like them as much as your do.  When used properly, an Interactive Voice Response (IVR)...

Here’s Why We Love IVR Payments

How does a company decide whether or not implementing an IVR payment solution is justifiable? One answer that can help be the deciding factor is customer loyalty. Being able to get new customers is good, but keeping them is much more valuable. Maintaining customer...

IVR Payment Processing Increases UX

Customers want to be able to pay for goods and services right away and on their terms. By providing flexibility, IVR Payment processing automates your billing process and accepts immediate payments over the phone at any time of day, across any industry. When payments...

Facebook Cracks Down On Imposters

Facebook recently announced that it is testing a feature that will help prevent others from being able to impersonate user accounts. The new feature is currently being tested, and will send out automatic alerts if it detects that testing another user is falsely...

Why Your Business Should Boost Mobile Payments…

It is said that necessity is the mother of invention. Companies needed to have a more reliable and secure method of accepting payments from customers. This led to the development of solutions that make it easy and convenient for customers to make payments.  A recent...
Page 1 of 2412345...1020...Last »

Ready to Employ Solutions for Your Business?

Let’s Talk! Visit Our Contact Page
Share On Facebook
Share On Twitter
Share On Google Plus
Share On Linkedin