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Use Customer Surveys to Improve Your Business

Use Customer Surveys to Improve Your Business

Call analytics are a powerful tool that can help shape how your advertising revenue is spent and who it targets and improve your customer service. While analytics show trends, they are only part of the story. Analytics show how many people were curious about your... read more

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Use Customer Surveys to Improve Your Business

Call analytics are a powerful tool that can help shape how your advertising revenue is spent and who it targets and improve your customer service. While analytics show trends, they are only part of the story. Analytics show how many people were curious about your...

IVR Tech is on the Fast Track to Success!

We were named to Buffalo Business First’s list of Fast Track Companies of WNY. We are excited to have made the list but it made us think “why us?!” So, we posed the question to the team & came up with 28 really good reasons why IVR Tech is a Fast...

Making Money for You & Not Google

Did you know that 97% of Google’s revenue comes from online pay-per-click advertising? That means that all the extravagant things found on the Googleplex – like swim-in-place pools, hair salons, volleyball courts, gourmet restaurants, toys, the flamingo-filled dino...

How to Prove Your Marketing ROI

As a result of the mobile-centric world we’re living in, marketers have had to allocate their budgets differently and have had to answer a challenging question: “how to prove your marketing ROI”? In 2015, mobile ad spend will increase by 50%. And, by 2017,...
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