How Do You Know A Hosted PBX Is For You?

How Do You Know A Hosted PBX Is For You?

What is Hosted PBX? Hosted PBX is a cloud based solution for business communication. Traditionally, businesses relied on a dedicated phone system to help with their communication needs.  This system is called a Private Branch Exchange (PBX). Connected to this PBX were...

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Can Your Business Benefit From Voice Broadcasting?

Can Your Business Benefit From Voice Broadcasting?

What is Voice Broadcasting? Voice broadcasting is a mass communication technique that started in the 1990’s. It's purpose is to broadcast telephone messages to hundreds or thousands of call recipients at once. This technology has both commercial and community...

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How To Handle Inbound Calls In A Financial Institution

How To Handle Inbound Calls In A Financial Institution

IVR Software enables callers to get information about their account at any time, contact customer service, or even make a payment. Because customers will come calling, this is usually a staple for the phone line of most businesses.  Yet, is it worth the investment for...

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