Blog | News Articles from IVR Technology Group

Learn how to improve your business with IVR Technology Group’s latest blog posts. We’ll Introduce you to the newest trends, industry insights, and best practices to achieve business success. Not sure if an IVR product is right for you? Check out our FAQ’s to see if our solutions match up with your business needs. Have a question? Fill out this form and a representative will contact you within two business days.

How To Increase UX With IVR Payments

How To Increase UX With IVR Payments

Customers want to be able to pay for goods and services right away and on their terms. By providing flexibility, IVR Payment processing automates your billing process and accepts immediate payments over the phone at any time of day, across any industry. When payments... read more
Can A Texting Solution Boost Revenue?

Can A Texting Solution Boost Revenue?

eMarketer is forecasting a 210% growth in the total value of mobile payment transactions in 2016—up to $27.05 billion from $8.71 billion. Which begs the question, will your business invest in a simple mobile payment? It may no longer be a choice. With a simple mobile... read more

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5 Valuable Reasons You Need Better Customer Service

Our recent post about customer surveys explained how businesses could learn how to implement IVR Surveys. Doing this allow customers to have a voice, and businesses to improve customer service. IVR Tech Group offers a solution that can even alert companies if they get...

How To Improve Your Business With Customer Feedback

You know what they say about opinions, everybody has one. However, the ability to listen to the opinions of others, and shape your viewpoint, can yield success. This is especially true when it comes to business. Letting your customer base know that they have a voice,...

3 Mobile Marketing Strategies That Will Boost Business

As technology improves, companies need to develop new methods to be able to engage with their audience. One of the ways a company can do this is with mobile marketing. The Pew Reseach Center recently discovered that 68 percent of adults in the United States currently...

How To Increase UX With IVR Payments

Customers want to be able to pay for goods and services right away and on their terms. By providing flexibility, IVR Payment processing automates your billing process and accepts immediate payments over the phone at any time of day, across any industry. When payments...

How To Fine-Tune Your Advertising Campaign

For the last 30 years, self-storage has been the fastest growing commercial real estate venture and it forecasted to exceed $30 Billion within two years. With more than 50,000 locations nationwide, demand is high and competition is fierce. That means that if consumers...

How To Strengthen Your Brand

On June 21, Good Morning America had a segment related to memes. In this segment, they wanted to find out if a photo of LeBron James crying would turn into a viral sensation.  A meme is defined as an idea, behavior, or style that spreads from person to person within a...

Want To Know How To Increase Your ROI?

How does a company decide whether or not implementing an IVR payment solution is justifiable? One answer that can help be the deciding factor is customer loyalty. Being able to get new customers is good, but keeping them is much more valuable. Maintaining customer...

Spotlight on New Hires for IVR Tech Group

IVR Tech Group is proud to welcome three new employees to our company Ryan Wagner, Brittany Mruczek, and Wade Hauser. Each of them has interesting backgrounds that helped to develop their professional careers. Ryan Wagner is our new Sales & Business Development...

Do Your Customers Need A Better Payment Solution?

How customers pay for goods and services has changed a lot in the last ten years.  Checks have all but disappeared from point-of-sale situations. However, businesses still rely on them so that customers can pay the bills. Your business should adapt with the times....

You Need to Know How to Market to Millennials

There are currently 80 million Millennials in the U.S. – nearly one-fourth of the total population. Considering that they spend more money online than any other age group, it’s no wonder they are a sought after demographic. Marketing to the tech-savvy may seem...

Afraid of Hackers? Here’s How To Secure Payment Solutions

This week, the Democratic National Convention met in Philadelphia. Most people anticipated a big history-making announcement on Thursday. It was an announcement the weekend before that got much attention. Some consider the amount of physical security that goes into...

The Mistake Your Business Makes With Calls

Part of being successful in the self-storage industry is being able to fine-tune your advertising. Call intelligence reporting can allow your business to figure out how customers found your location and focus where to advertise. Unfortunately, this information alone...
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