Meet The TeamAt IVR Technology Group
As IVR Technology Group’s Chief Executive Officer, Mike is intimately involved in the day-to-day operations and is focused on the company’s strategic vision, initiatives, and in leading the company’s product development and overall strategy. He co-founded IVR Tech in 2003, after serving as the EVP of Sales and Marketing for Prosodie Interactive, US. Prior, Mike served as EVP of sales and marketing for IVR Inc., an early pioneer in the IVR hosting, service bureau space. Prosodie Interactive acquired IVR, INC., in 1999.
Mike got his start in the technology industry while helping to design and develop telephony components for a patented school bus and vehicle tracking application; the patents still stand today.
As a CEO, as a father, as a husband and as a friend, Mike’s passion for life and business are evident. He’s been a serial entrepreneur from the age of 12 — starting with a paper route and tennis racquet string business before moving on to brick and mortar retail and e-commerce, tennis management and club ownership to now.
In recent years, IVR has reinvented itself, thanks to some extremely important people and partners. We firmly believe we have the most dedicated people on our team. We’re eager to assist our customers however we can and, finally, we believe the phone is, and always will be, the most important business tool!
Akash serves as the President at IVR Technology Group, providing strategic oversight over the organization. Prior to owning IVR Technology Group, Akash founded, managed and sold two technology start‐ups. He serves on multiple non‐profit and corporate boards. He has been involved in the Buffalo, NY community and was selected as a 2008 Buffalo Rising Leader.
On a daily basis, Akash provides the team with support, organization and direction. He is dedicated not only to IVR Technology Group as a company, but is also personally invested in each of its customers and employees. Akash offers opportunities to highlight employee strengths as well as chances to explore areas of interest within the IVR realm. His is married and has one son and one daughter.
Every proposal we share, every contract we sign and every hand we shake is done with these thoughts in mind:
Plan & act
Treat others well
Communicate & collaborate
Deliver “WOW” service
Insist on the highest of standards
Pursue professional, personal & company growth
Wey Wey Wong
EVP, Sales & Marketing
SVP Business & Partnership Development
VP of Business Development
Sales & Business Development Manager
VP Managed Services
Customer Success & Support
Senior Vice President, Customer Service
National Account Executive
IT Service & Compliance Administration
VP of Information Technology
Technical Project Manager
Frank Faso III
Technical Support Specialist II
Software Engineering & Application Development
Karthic R. Raghupathi
Director of Software Engineering
Senior Software Engineer
Marketing & Channel Insights
Director of Marketing
Marketing Communications Specialist
Web Developer and SEO Specialist