IVR Technology Blog

What can iPay do for you?

What can iPay do for you?

It is said that necessity is the mother of invention.   Companies needed to have a more reliable and secure method of accepting payments from customers. This led to the development of solutions that make it easy and convenient for customers to make payments, like our pay by phone solution, iPay.   Businesses benefit because...
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LSA 2015 Wrap Up

LSA 2015 Wrap Up

We had the privilege of attending the LSA15 show in Los Angeles two weeks ago. We spoke with many attendees, industry partners & marketers. From these conversations, we realized how we could best serve our own partners & customers — by providing custom turnkey solutions. We also learned that so many people face issues...
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Going Mobile: Payment Trends of 2015

Going Mobile: Payment Trends of 2015

By 2019, Business Insider forecasts that nearly 80% of US retailers will have implemented a mPOS device.   Your first thoughts are probably, “what the heck is an mPOS device and why does everyone know about them but me?”   mPOS stands for mobile point of sale. An mPOS device is a smartphone, tablet...
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Is Your Site Mobile Friendly?

Is Your Site Mobile Friendly?

On April 21st, Google ran an update that promised to make it easier to use their site via a mobile device. This update gave mobile friendly pages a boost in their search rankings.   What company wouldn’t want to be towards the top of the search engine results page when someone searches for them...
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Instant & On My Own: How to Make Your Millennials Happy

Instant & On My Own: How to Make Your Millennials Happy

While this isn’t really shocking statement, the Internet has changed a lot, especially for Millennials. In particular, the speed and ease at which information is available has changed their customer service expectations.   Every last news story, fun fact, sports statistic, piece of celebrity gossip and viral video is available at their finger trips....
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Dynamically Track Your Mobile Users

Dynamically Track Your Mobile Users

What’s the best way to reach your customers? Is it with billboards, radio ads, TV ads or mobile advertisements? In order to have your customers find you, it’s important to have a campaign that utilizes multiple mediums. Call tracking allows you to see what medium works, and where you should primarily focus your campaigns.   With new technology,...
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The Problem With Paying Bills

The Problem With Paying Bills

I live in Buffalo, NY.   You’ve probably heard a newscast or two about our weather. What typically doesn’t make the national news, however, is how beautiful the spring and summers are.   This past week brought the first consistently nice, springy weather. Last Sunday it was 70 degrees and sunny. My wife, two...
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The Importance of Analytics

The Importance of Analytics

Opening day for baseball happened this week. With this new season comes a new baseball commissioner, Rob Manfred. In an interview on NBC’s Meet the Press, he addressed some of the challenges that came with the job.   One of these challenges is getting viewers invested in the World Series. Manfred commented that while...
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Don’t Be Fooled by iPay

Don’t Be Fooled by iPay

iPay is a great investment that allows your business to accept payments from your customers day or night. However, as it’s not been as tried & true as the old checkbook, it may lead to some questions. Do you need it? Is your business too small to use it?   We answer those questions, and more, to...
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The Truth About Call Tracking & SEO

The Truth About Call Tracking & SEO

Will Call Tracking Hurt My SEO Ranking? While Google does monitor your phone number for consistency across all of your channels, when call tracking is done right it will not hurt your SEO. The best way to use call tracking while you’re working on search engine optimization is to use call tracking dynamic number insertion...
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March ’15 Newsletter

March ’15 Newsletter

            Check out the latest edition of IVR Tech’s monthly newsletter. In this issue: • Signs Traditional Payment Methods Are Dying Out  • 10 Call Tracking Myths Busted  • 3 Reasons Your Customers Hate Making Payments Traditionally Subscribe to our monthly newsletter     Have a question? Stuck trying to solve a...
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