IVR Technology Blog

The Truth About Call Tracking & SEO

Will Call Tracking Hurt My SEO Ranking? While Google does monitor your phone number for consistency across all of your channels, when call tracking is done right it will not hurt your SEO. The best way to use call tracking while you’re working on search engine optimization is to use call tracking dynamic number insertion...
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March ’15 Newsletter

March ’15 Newsletter

            Check out the latest edition of IVR Tech’s monthly newsletter. In this issue: • Signs Traditional Payment Methods Are Dying Out  • 10 Call Tracking Myths Busted  • 3 Reasons Your Customers Hate Making Payments Traditionally Subscribe to our monthly newsletter     Have a question? Stuck trying to solve a...
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Texting Jargon: 10 Common Acronyms Explained

Texting Jargon: 10 Common Acronyms Explained

Text messaging has become a huge time saver in today’s world. It has evolved from friends shooting one another quick messages to businesses incorporating text messaging into their corporate communication strategy.   However, the worlds of friendly texting and professional texting often blend together rather ambiguously, sometimes making it difficult for the professional texter...
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What is Pay by Phone?

What is Pay by Phone?

Want an easy way to help customers pay their bills on time? Then a pay by phone is the service for you. With a pay by phone application, your customers will be able to make a convenient payment over the phone in a matter of seconds.   In the last few years, the percentage of...
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Busting 10 Myths about Call Tracking

Busting 10 Myths about Call Tracking

Call tracking is a great investment for your business which can provide a lot of benefits. Unfortunately, it can also come with its share of misconceptions. This misinformation can be confusing and even keep companies from reaching their true potential. We were even able to compile ten myths about call tracking, and then bust...
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Better Customer Service with Call Tracking

Better Customer Service with Call Tracking

Recently, we showed examples of companies that provide great customer service. Each one of them had a common thread, understanding the value of effective communication. Companies, such as Amazon or American Express, optimize solutions to provide excellent customer service. How can you apply those solutions and keep track of their effectiveness? The answer is call...
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February Newsletter Published

February Newsletter Published

Check out the latest edition of IVR Tech’s monthly newsletter. In this issue: How Texting Can Help Your Customers Fall in Love With Your Business Four Examples of Great Customer Service & an Immediate Takeaway for Your Business Call Tracking FAQs Sign up to receive our monthly newsletter: Have a question? Stuck trying to...
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Four Examples of Great Customer Service & an Immediate Takeaway for Your Business

Four Examples of Great Customer Service & an Immediate Takeaway for Your Business

Utility companies, airlines and cable and Internet companies are all notorious for their God-awful customer service. On the other hand, hospitality, retail and financial industries have been consistently rated as having above average customer service. We’ve come up with four examples of US companies that have exemplary customer service departments. We’ve also come up...
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Call Tracking – What? Why? Where? When? How?

Call Tracking – What? Why? Where? When? How?

Gain an understanding of what avenues drive your business with our media call tracking solutions. By attaching a unique phone number to your advertising, you can quickly and easily track and measure the success of everything you are doing. Whether you’re focused online, offline or on mobile advertising, IVR Tech’s phone call tracking services...
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Call Tracking FAQs

Call Tracking FAQs

You probably have one company phone number that you stick everywhere you can: on your website, on sales collateral, on social media sites, on PPC ads & in brochures. You probably track your website’s analytics like crazy, too. (As you should.) However, most of your advertising and marketing initiatives don’t come with built-in analytics...
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January Newsletter

January Newsletter

Check out the latest edition of IVR Tech’s monthly newsletter. In this issue: • The Year of the Text: A Short Video on Preferred Communication Methods • Game on Competitors: Amp Up Your Professional Playbook with Call Tracking • Seeing is Believing: New Pay by Phone Demo Launched Have a question? Stuck trying to...
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